FAQs

Terer is your go-to platform for discovering and purchasing exclusive deals on food and drinks from your favorite local spots. We make it easy to save while enjoying the best your city has to offer, all in one app!

You can use Terer at participating merchants, including restaurants, cafés, and other local businesses that have partnered with us. Simply open the app to explore deals available near you—whether you're grabbing a coffee, lunch, or a sweet treat!

It’s simple!

1. Browse through a variety of deals on the Terer app.
2. Purchase the deal you like directly through the app.
3. Redeem your deal at the participating merchant by showing coupon QR code in-app.

It’s that easy to save and enjoy!

Once you’ve purchased a deal on Terer, your coupons will appear in the app under the redeem page. Each coupon represents the number of items you can redeem. To redeem your coupon:

1. Open the app and navigate to the redemption page.
2. Slide to redeem the coupon when you're ready to use it at the merchant.
3. Show the redeemed coupon to the merchant for confirmation.

Don’t forget to check the deal’s terms and conditions before redeeming to make sure you get the most out of your purchase!

All Terer deals are non-refundable once purchased. However, if there is an issue with your purchase or redemption, please reach out to our customer support team. We’ll be happy to assist you based on the circumstances!

If you are experiencing difficulties redeeming or would like to report a store please drop us an email support@terer.co , we will be happy to investigate and compensate accordingly.

All expired subscriptions are voided automatically and cannot be refunded. Expiration dates are fixed upon purchase and cannot be extended. If a redemption expires because of an error please drop us an email, we will be happy to investigate and compensate accordingly.