Privacy Policy

TERER PRIVACY POLICY

Terer.co (the “website/app”, powered by Terer Sdn Bhd, formerly known as Digital Zero Sdn Bhd) is committed to maintaining strong privacy protections for its users. This Privacy Policy is designed to help you understand how we collect, use, and safeguard the information you provide, and to help you make informed decisions when using our Service.

1. DEFINITIONS

  • “Service” refers to the Terer mobile application and website accessible at https://Terer.co, including any features, content, and services made available through the app or site.

  • “We, us, or our” refers to Terer Sdn Bhd.

  • “You” refers to you, as a user of the Service.

By using Terer, you accept this Privacy Policy and our Terms of Use. If you do not agree, please do not use our services.

2. INFORMATION WE COLLECT

We collect two types of information: Personal Information and Non-Personal Information.

2.1 Personal Information

When you register or use the Terer app, we may collect the following:

  • Full name

  • Email address

  • Phone number

  • Date of birth

We do not collect or store any payment card or billing information. All transactions are securely handled by our third-party payment gateway provider.

2.2 Non-Personal Information

This includes data that cannot identify you personally, such as:

  • Device type and browser used

  • Referring and exit URLs

  • Usage data (e.g., button clicks, time spent on page)

  • Cookie identifiers

  • Aggregate demographic data

3. INFORMATION COLLECTED VIA TECHNOLOGY

When you use the Service, we may collect data via:

  • Cookies (persistent and session) to store preferences and analyze trends

  • QR code scanning via your mobile camera for redemption purposes

  • Location data, if enabled, to assist with store check-ins and proximity-based features

All data collected is used solely to improve the user experience and app functionality.

4. HOW WE USE AND SHARE INFORMATION

4.1 Use of Personal Information

We use your Personal Information to:

  • Provide, personalize, and improve the Service

  • Facilitate your redemptions and purchases

  • Respond to support inquiries and send service updates

  • Inform you of promotions and offers (you can opt out anytime)

4.2 Sharing Personal Information

We do not sell, trade, or rent your Personal Information for marketing purposes.

We may share your Personal Information only in the following ways:

  • With third-party service providers (e.g., our payment gateway, email delivery platforms) to operate the app and communicate with you

  • With Terer F&B merchants, but only your full name— and only for the purpose of verifying coupon redemptions

  • If required by law or in connection with legal proceedings

  • In case of a merger, acquisition, or sale of company assets

5. PAYMENT INFORMATION

All payment processing is handled by third-party payment gateway providers. Terer does not collect, store, or have access to your card or billing details. You agree to their respective terms and privacy policies when making a payment through our app.

6. HOW WE PROTECT YOUR INFORMATION

We use commercially reasonable security measures to safeguard your data, including:

  • SSL encryption

  • Firewalls

  • Access controls

  • Password protection

Despite these measures, no system is completely secure. You are responsible for keeping your login credentials confidential.

7. YOUR RIGHTS

You have the right to:

  • Access and update your Personal Information

  • Opt out of marketing emails

  • Delete your account or request data removal by contacting us

Please note: Administrative messages related to your account may still be sent even if you opt out of promotions.

8. AGE RESTRICTION & CHILDREN’S PRIVACY

The Terer app is intended for users aged 18 and above.

If you are under 18, you may use the app, but certain deals (e.g. involving age-restricted items like alcohol) may require ID verification. Merchants reserve the right to request proof of age upon redemption. If a valid ID cannot be provided, the merchant may refuse service.

9. LINKS TO OTHER WEBSITES

Our app and website may contain links to third-party websites or apps. This Privacy Policy only applies to Terer. We are not responsible for the privacy practices or content of external websites.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Significant changes will be notified via email or in-app notification and will take effect after 30 days. Minor updates will be effective immediately and reflected on this page.

11. CONTACT US

Have questions? Contact us at:
 📧 support@terer.co

Last updated on 22 April 2025